Passengers

Passenger Rights

As a passenger you have the right to:

• See Driver’s Face Card with his Name and Number prominently displayed on the right side passenger’s visor.

• See the Rate Sheet from the Commission, in good condition, affixed to the rear door, rear vent window.

• Heat or Air Condition upon request and a comfortable, safe, clean, taxicab.

• Request driver make change for bills without your being charged for any stop necessary to make change.  However, the driver can designate a currency limit by providing a notice, in plain view, of a limitation on making change.

• Be Directly driven to any destination in the Washington Metropolitan Area.

• Receive a Meter-Generated Receipt from the driver for trip taken

Acceptable practices and laws:

• Blank or handwritten receipts are not acceptable
• All Service Animals are transported free of charge
• Failure to pay is a crime punishable by law