The Office of Taxicabs is accepting applications for new payment service providers (PSPs) under Chapter 4 of the DC Municipal Regulations, Title 31.
The PSP renewal process for previously authorized PSPs is currently in progress. More approved PSPs may be added to the list below. Owners should check back regularly to see if new PSPs have been approved.
Payment Service Providers (PSP)
|United Ventures Consortium (UVC)||Approved||202-269-1100||uvcdc.com|
|Yellow Cab Co of DC, Inc||Approved||202-546-7900||dcyellowcab.com|
A complaint can be filed against a Payment Service Provider (PSP) for issues such as incorrect or non-payments, incorrect fare charges, fraudulent charges, meter malfunctions or credit card machines, or any other complaints with a PSP. All complaints must be presented in writing.The complaint must contain all of the details concerning the incident including a description of the issue or problem, at a minimum the name of the PSP, the name of the cab company, and the date and time of the incident. Please also include your name, mailing address, daytime phone number and email address, and DCTC Face ID number or PVIN. Additionally, provide supporting documentation with your complaint such as receipts, billing statements and bank statements.